Pure & Gentle is committed to providing our customers and partners with consistent high levels of customer service. This includes giving people with disabilities the same opportunity to access our goods and services. Our website provides a number of methods, features, and policies that can help with access to its content and products and/or services referred to on our website or provided by our business. There are also various third-party aids provided by most browsers. If you are experiencing difficulty accessing our website – even after employing access features within this website and/or third party or browser features – we invite you to contact us for further assistance. Contact information is listed below.
Reasonable efforts toward improving accessible use of websites by customers and potential customers can often depend on many variables. This includes but is not limited to the knowledge the company has regarding any particular difficulties those using the website might encounter, as well as our available resources and existing technology. Despite our efforts regarding accessibility consistent with normal business practices for a company of our size and resources, some content may be improved – we welcome your suggestions.
Our website may use third-party application plugins for certain functions, e.g., Vimeo, social media channels, etc. We do not have control over the software technology of these applications, and are unable to modify them at all and are not responsible for those elements which we do not control. These applications may not work the same for each user at any given time during their development stage.
Pure & Gentle is committed to promoting the respect and independence of people with disabilities. We strive toward excellence in servicing all customers, including people with disabilities. We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. To fulfill this, we strive to meet the Web Content Accessibility Guidelines (WCAG) 2.0 standards as closely as possible. This website utilizes various technologies that are meant to make it as accessible as possible.
We support all major systems that comprise over 95% of the United States user market share, e.g., Google® Chrome®, Mozilla® Firefox®, and Apple® Safari®, JAWS® and NVDA (screen readers), both for Windows® and Mac® users.
If you are experiencing difficulty accessing content on our website because of a disability, or if you require assistance with any part of our site, please contact us and let us know. Customer Service can be reached at 1-800-876-9455 or by email at [email protected]. We are available Monday through Friday, 9AM – 5PM, central time. In contacting us by telephone or email, your privacy will be strictly protected.